Answer By law4u team
The State Human Rights Commission (SHRC) is a statutory body established to protect and promote human rights at the state level. It investigates complaints related to violations of fundamental rights and other human rights abuses. Approaching the SHRC involves a clear procedure to ensure that complaints are properly documented and addressed.
Steps to Approach the State Human Rights Commission
Identify the Violation
Confirm that the complaint relates to a violation of human rights or fundamental rights within the jurisdiction of the State Human Rights Commission.
Prepare the Complaint
Draft a clear and concise written complaint explaining the facts, nature of violation, date, place, and the parties involved.
Include relevant evidence such as documents, photographs, medical reports, or witness statements.
Verify Jurisdiction and Time Limits
Ensure the complaint falls within the geographic and subject matter jurisdiction of the SHRC.
File the complaint as soon as possible; undue delay may affect admissibility.
Submit the Complaint
Complaints can be submitted online, by post, or in person at the SHRC office.
Some SHRCs provide official forms for complaint submission—download or obtain from their website/office.
Attach Required Documents
- Proof of identity of the complainant.
- Copies of any prior complaints made to police or other authorities (if applicable).
- Supporting documents evidencing the violation.
Seek Legal Assistance if Needed
Though not mandatory, consulting a lawyer or human rights organization can strengthen the complaint.
Complaint Registration
Upon receipt, the SHRC registers the complaint and issues an acknowledgment.
Inquiry and Investigation
The Commission may conduct a preliminary inquiry and seek explanations from concerned parties.
It may summon individuals, call for documents, or direct a formal investigation.
Hearing and Recommendations
The SHRC hears both parties and evaluates evidence.
It may recommend corrective actions, compensation, or legal proceedings.
Follow-up and Implementation
Complainants should follow up with the SHRC regarding the status of their complaint.
The Commission’s recommendations, though advisory, carry moral and legal weight.
Consumer Safety Tips
- Keep copies of all communications with the SHRC.
- Maintain detailed records and timelines of the incident.
- Be truthful and precise in the complaint to avoid dismissal.
- Avoid unnecessary delays in filing.
- Utilize support from NGOs or legal aid clinics if needed.
Example
Situation:
Ms. Rekha alleges police brutality during a peaceful protest resulting in injuries and denial of medical treatment.
Steps Taken:
- Ms. Rekha drafts a detailed written complaint with dates, injury photos, and hospital reports.
- She submits the complaint online on the State Human Rights Commission website.
- She attaches a copy of the FIR filed with the local police and her ID proof.
- The SHRC registers the complaint and initiates an inquiry.
- The Commission summons the police officers involved and hospital authorities.
- After hearings, the SHRC recommends compensation for Ms. Rekha and disciplinary action against erring officers.
- Ms. Rekha follows up regularly until the recommendations are implemented.
